Privacy Policy

Thank you for visiting our website. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully before using our website or providing any personal information.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us when you voluntarily interact with our website. This information may include your name, email address, postal address, phone number, and any other information you choose to provide.

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, and pages visited.

2. Use of Information

2.1 We may use the personal information we collect for the following purposes:

  • Provide, operate, and maintain our website
  • Respond to your inquiries, comments, or requests
  • Send you newsletters, updates, or other promotional materials
  • Improve our website and enhance user experience
  • Personalize your experience on our website
  • Monitor and analyze website usage and trends
  • Prevent, detect, and investigate any fraudulent or illegal activities
  • Comply with applicable laws, regulations, or legal obligations

2.2 We may also use non-personal information collected automatically to analyze trends, administer the website, track users’ movements, and gather demographic information for aggregate use.

3. Disclosure of Information

3.1 We may disclose your personal information to:

  • Third-party service providers who assist us in operating our website or conducting our business, subject to their confidentiality obligations.
  • Law enforcement agencies, government authorities, or other third parties if required by law or to protect our rights, safety, or property.
  • Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.

3.2 We will not sell, rent, or trade your personal information to any third parties for their marketing purposes without your explicit consent.

4. Data Security

4.1 We take reasonable measures to protect the security of your personal information and implement appropriate technical and organizational measures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Third-Party Links

5.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy

6.1 Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete the information.

7. Your Choices

7.1 You have the right to opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.

7.2 You may also have the right to access, update, or delete your personal information. Please contact us if you wish to exercise any of these rights.

8. Changes to the Privacy Policy

8.1 We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Deemed Acceptance

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

Your Obligations

You may only send us your own personal information or the information of another data subject where you have their permission to do so.

Security

Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities. We implement disaster recover procedures where appropriate.

We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time the business may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us. 

Retention

We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:

  • retention of the record is required or authorised by law; or
  • you have consented to the retention of the record.

During the period of retention, we will abide by our non-disclosure obligations and will not share or sell your personal information. We may retain your personal information in physical or electronic records at our discretion.

Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@kls.co.za.

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